1. What is Financial Processing Exchange (FPX)?
Financial Process Exchange (FPX) is a service that offers the participating members a national online payment gateway for any Business to Business (B2B) or Business to Consumer (B2C) transaction. FPX is jointly developed with Financial Institutions and is owned by MEPS.
2. How does FPX works?
FPX is ideal for Credit Card bill payment, it offers the ease of payment via the Internet.
3. How will FPX benefit to customers?
- Click on "FPX" icon in the eClub™ web page.
- Choose preferred bank for debiting purposes.
- Customer will be directed to the banks internet banking website and will be required to key in his/her User ID and Password.
- Upon approval, the amount will be debited from the customer's current/saving account and credited to the customer's credit card account.
- Customer will receive immediately a reference number confirming the transaction.
- Customers can make payments at any time, anywhere via direct debiting of his/her current or savings account(s).
- Prompt confirmation and notification of payment status.
- Cost and time savings.
4. What are the participating banks for FPX?
Currently, there are 7 participating banks:
- RHB Bank
- Bank Islam
- CIMB Bank
- Hong Leong Bank
- Public Bank
5. Do I have to register before making payments with FPX?
No registration is required with FPX. You may however, need to have an internet banking account.
6. What must I have before I can make payments with FPX?
You must have an Internet banking facility with your bank/credit card company.
7. Are there any charges for payments made?
Yes. It is RM0.50 per transaction.
8. How can I identify if MBF Cards accepts payment with FPX?
There will be FPX logo in MBF eClub™ webpage.
9. What is the operating hours for FPX?
FPX services is available from 7:00 am to 11:00 pm daily, seven days a week, 365 days a year. However, FPX services is dependent on the Internet Banking service availability at the participating banks.
10. Is there a limit to the number of transactions that I can make in a day?
It is 20 transactions per day.
11. What is the maximum transaction limit?
The maximum transaction limit is RM5,000